FAQs

Why should I choose Norell for my NMR needs?

We too are chemists at NORELL®, and know what goes behind making a product. After all, we operate and maintain our own in-house NMR spectrometer. We realize that the last thing you want is to repeat a run because of shimming problems due to a faulty NMR tube. Or worse, during use, your tube ends up breaking because of poor tube dimension. With our tube you are guaranteed superior quality and remarkable performance.

How do I purchase from Norell?

You can purchase from NORELL®, Inc. in one of four ways. First, you can order online using our Online Interactive Catalog. Second, you can reach us at 1-828-584-2600 and a NORELL®, Inc. customer service representative will be more than happy to assist you with your order. Third, your can mail your order to: NORELL®, Inc, PO Box 1707, Morganton, NC 28680. Lastly, you can fax your order to 1-828-584-2604.

How do I contact Norell for my special needs or orders?

You can contact us via email at customerservice@nmrtubes.com or you can reach us at 1-828-584-2600 and a NORELL®, Inc. customer service representative will be more than happy to assist you with your order.

How can I get a copy of the Norell catalog?

You can contact us via email at customerservice@nmrtubes.com or you can reach us at 1-828-584-2600 and a NORELL®, Inc. customer service representative will be more than happy to send out a catalog right away. If you can't wait that long, you can see all of our products and pricing on our Online Interactive Catalog.

What are the AMEX directories?

AMEX® is a USA registered trademark of NORELL®, Inc. for its Directories. These directories are used to provide a medium for international companies and organizations to gain access to resources, services and manufacturers in the United States, and vice-versa. For further information you can contact us at customerservice@nmrtubes.com.

I've received an email from Norell and I wish to be taken off the list.

NORELL®, Inc. constantly strives to provide customers and NMR Professionals with updates about our products. If you have received an email or solicitation about any NORELL,® Inc. products and wish not to receive any further notices, please email customerservice@nmrtubes.com and title the email "Remove From List."